564608, RE: Reinstall win 10 Posted by wings515, Sat Oct-28-17 07:12 PM
I posted this question on the HP forum and they suggested all the things I already had performed. One suggestion they had was to re-install the BIOS. I had already done that but they gave a link to another site. Installing this version of the BIOS fixed the problem. In all the years I have been doing repairs, this is the first BIOS corruption I have run into. During the re-install of Win 10 an application native to the HP laptop was their version of Resource Manager. That did not get re-installed. I have asked HP if it is possible to get a link to this app since I have been unable to locate one on their site. Does anyone know where this HP particular app can be found?
Regards,
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