Can't help you with your issue, I'd just Google like the other post. I didn't have a need for that with my old Cradlepoint router.

Just had a curiosity question. What are you using for your main internet? Just wondered if you were using the new Verizon prepaid jetpack plan. Unlimited with no data cap or additional slowdown threshold. Just deprioritized full time and limited to HD streaming.

Just thought I'd ask if you didn't know about it, if you were using postpaid, or satellite in your house.