I can't help as I know nothing about Iphones, but, coincidently, today (only) Giveaway of the Day - https://www.giveawayoftheday.com/ - is giving away a Quote "powerful iPhone data recovery software for PC and Mac" End Quote.

I don't know anything about "Magoshare" - it's gotten only a few reviews at GAOTD - roughly 2/3 are favorable.

Probably worth a try since it's free.

Jim.