Yeah, I'm muddling through converting to medicare as we speak :)

I had assumed she was accessing mail through her browser, so it would be in browser options. But if it's W-10, I dunno, I"m on W7.

So, in W7, if I hold shift key while right-clicking a file, there will be an option to "open with." If you can get to that, just follow your nose. You might not have to hold the shift key.