Hi Marti;

We had a similar problem with our DVR (tivo type) from our local BrightHouse. Everything stopped working in the living room, but all was well in the bedroom so we knew cable was OK. I called BrightHouse and the first thing they asked me was the DVR plugged into a surge protector. I had it in an APC UPS. They told me to unplug from UPS and not to even put it into a standard surge protector and plug it straight into the wall.

I unplugged it and put the DVR straight into the wall as they said and sure enough it worked. I tried one more time later to put it back into UPS because same thing - it had worked for awhile - and nope, it wouldn't work. My TV and stereo are all still plugged into the UPS. The UPS was new just prior to our getting the DVR.

This past Friday my whole area was hit by a horrible lightning storm and my cable modem was fried. Everything else was fine, so they think it came in the internet coax which is in a different place in the house. Anyway, when I went to the local BrightHouse yesterday to get a new modem the line was out the door with people with their DVR/cable boxes. The gal confirmed these boxes are not designed to work with surge protectors. I wonder why? The customer service rep didn't know. We weren't charged for the replacement boxes.

Enjoy your plasma TV.

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Should I plug my plasma TV and cable box into a battery backup (UPS) used for computers, or is there something else for TV's?

I lost video on my TV last night and finally had time to worry about it this afternoon. TV and cable box were connected to an almost new APC UPS -- all has been fine for almost a month.

I called the Comcast today and they walked me through some steps to see if the problem was the cable box or the connection outside (I had house painters over here this weekend and thought they could have jiggled a connection on the house outside wall).

I tried all of Comcast's suggestions and still no TV video. I then unplugged both TV and cable box from the UPS and plugged them into the wall. WOW! TV is back.