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LorraineWed Nov-29-23 11:22 AM
Member since Feb 11th 2003
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"Microsoft"


          

Hi all must admit haven't been here for a while (due to bad health)
I've been contacted by a friend who has had her computer attacked somehow they blocked her Microsoft, Email and Facebook accounts etc. She got someone in to enable her Email again but he couldn't get her Microsoft working and told her it won't really make a difference, she can send ordinary emails but not to all addresses it says she needs to sign into Microsoft (which she can't) so unable to send some important.
Any ideas how to get her Microsoft account unlocked?
(She has moved away from me now that's why she had to get someone else in to help)
Thanks

  

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Replies to this topic
Subject Author Message Date ID
RE: Microsoft
Nov 29th 2023
1
RE: Microsoft
Nov 30th 2023
2
RE: Microsoft
Dec 13th 2023
3
RE: Microsoft
Dec 14th 2023
4
RE: Microsoft
Dec 14th 2023
5
RE: Microsoft
Dec 14th 2023
6
RE: Microsoft
Dec 14th 2023
7

nightlyreaderWed Nov-29-23 07:05 PM
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#1. "RE: Microsoft"
In response to Lorraine (Reply # 0)


          

I use Thunderbird for email. That being said, I ask what a Microsoft account has to do with sending emails?

Nightly Reader

  

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LorraineThu Nov-30-23 10:03 AM
Member since Feb 11th 2003
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#2. "RE: Microsoft"
In response to nightlyreader (Reply # 1)


          

I have no idea does seem a bit strange.
I wonder if she may still have that nasty infection lurking somewhere? Even though he thinks he's cleared it.
Thanks

  

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TtechWed Dec-13-23 04:10 PM
Member since Aug 06th 2002
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#3. "RE: Microsoft"
In response to Lorraine (Reply # 0)
Wed Dec-13-23 04:11 PM by Ttech

  

          

Quote:
they blocked her Microsoft, Email and Facebook accounts etc. She got someone in to enable her Email again but he couldn't get her Microsoft working


We need more information about what "her Microsoft" is. Is it an email address hosted by Microsoft, such as @live.com, @hotmail.com, @outlook.com? Or are you talking about something other than an email account?

Please don't post her full email address here!

Microsoft makes many different products, so you need to be more specific.

Behind every good computer... is a jumble of wires 'n stuff.

  

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LorraineThu Dec-14-23 09:35 AM
Member since Feb 11th 2003
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#4. "RE: Microsoft"
In response to Ttech (Reply # 3)


          

ntlworld.com

  

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LorraineThu Dec-14-23 09:36 AM
Member since Feb 11th 2003
122 posts
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#5. "RE: Microsoft"
In response to Ttech (Reply # 3)


          

ntlworld

  

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LorraineThu Dec-14-23 09:37 AM
Member since Feb 11th 2003
122 posts
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#6. "RE: Microsoft"
In response to Ttech (Reply # 3)


          

ntlworld

  

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LorraineThu Dec-14-23 11:42 AM
Member since Feb 11th 2003
122 posts
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#7. "RE: Microsoft"
In response to Ttech (Reply # 3)


          

ntlworld

  

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