Hi all must admit haven't been here for a while (due to bad health) I've been contacted by a friend who has had her computer attacked somehow they blocked her Microsoft, Email and Facebook accounts etc. She got someone in to enable her Email again but he couldn't get her Microsoft working and told her it won't really make a difference, she can send ordinary emails but not to all addresses it says she needs to sign into Microsoft (which she can't) so unable to send some important. Any ideas how to get her Microsoft account unlocked? (She has moved away from me now that's why she had to get someone else in to help) Thanks
they blocked her Microsoft, Email and Facebook accounts etc. She got someone in to enable her Email again but he couldn't get her Microsoft working
We need more information about what "her Microsoft" is. Is it an email address hosted by Microsoft, such as @live.com, @hotmail.com, @outlook.com? Or are you talking about something other than an email account?
Please don't post her full email address here!
Microsoft makes many different products, so you need to be more specific.
Behind every good computer... is a jumble of wires 'n stuff.