I have someone who is missing "iravclcx.dll" which appears to be either a Norton Live Advisor or Update file . I found a place for her to download it but would like to know which directory(folder) it belongs in. Anyone that has this file would you please tell me where it belongs. I don't know which version of Norton she has. Thanks in advance.

I'm using Nav 2001 and that file isn't showing up on my system.

Are you sure the spelling is correct?

NytOwl

The file name is spelled correctly and here is the error message she is getting.
C:\windows\profiles\All users\Application Data\Symantec\Live Updates\Downloads\EXItem75\LRSHL108.exe Cannot find a necessary file
"iravclcx.dll

I found a site to download this file here.
http://www.filesearching.com/cgi-bin/s?q=iravclcx.dll&t=f&d=&l=en&x=26&y=10

I downloaded it on my computer and it is iravclcx.dll
Application extension, 212kb,version 1.0.0.670, LCX Manager
Symantec Corp., Compiled date: 11/02/99
Product Name: Live Advisor

Any ideas or help would be greatly appreciated.

I would probably put it in the Symantec shared folder.Then try it.
You can always remove it.

LilJoe

WHat is she doing that produces the error message, trying to use Live Update?

NytOwl

File search on my computer didn't turn it up. I have NSW 2002.

Jim.

You should ask Symantec about your problem on their free tech board. Their techs will help you fix it. It takes a few steps but this page will lead you there.
http://www.symantec.com/techsupp/consumer.html

can't find also in my NAV 2002




PCExpert

PC Specs in my profile

Nothing on NAV2001...both my system or daughter's.

Lonnie

Lonnie
Vista Home Basic
Compaq Presario SR2163WM
160GB SATA 3G
1536 MB
RoadRunner HSI
MSE,CCleaner,SWB,Irfanview

It almost certainly belongs in
C:\Program Files\Common Files\Symantec Shared\LiveReg

My only concern is not knowing if certain index files need to be made aware of its presence. Try putting it there and see if the message goes.

No such file on my systems, either..I'd be suspicious...

I agree...I was wondering if it could be part of that virus/worm that takes over the Antivirus software. Female intuition? Or am I off-base with that? I did a complete check in all of Symantec's files on my system and daughter's and that doesn't even show up at all.

Lonnie

Lonnie
Vista Home Basic
Compaq Presario SR2163WM
160GB SATA 3G
1536 MB
RoadRunner HSI
MSE,CCleaner,SWB,Irfanview

Lonnie, that is what I'd be suspicious of as well. A Trojan masquerading as something else...

If Tufenuf downloaded the replacement dll from a trustworthy source, it is probably part of an update that is referenced inside a Norton index file. If it is from an older update, it is possible that none of us will find the exact same file.

On the other hand, if the file was obtained from a questionable site or somebody else's computer, it certainly could be a trojan.

Thanks for eveyones advice. As soon as my friend gets back to me I will instruct her to run a full virus scan and give me the full version number of her Norton Antivirus. The file I downloaded was clean(double scanned it with both my antivirus programs) and is a legit Norton file. As Steve stated it's probably from Norton 4 or 5 that's why none of us have the file. Thanks again and I'll post back if I get the problem resolved or not. Happy Holidays to all.

I am running system works 2000 and this does not show up in my files.

"iravclcx.dll"

I have a older norton 5 and it's not in there either